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Customer Protection is Top Concern for U.S. Companies


New data from Sterling Talent Solutions shows background screening is critical for organizations in ensuring safety

NEW YORK, June 20, 2017 /PRNewswire/ -- Today, Sterling Talent Solutions (Sterling), one of the world's largest background screening and HR solutions companies, released the results of its 2017 Background Screening Trends & Best Practices Report. According to the survey, the consensus among organizations is that background screening is a critical business component and more than just a commodity.

In fact, an overwhelming 89 percent of organizations conduct employment background checks, and 80 percent of the time, these checks uncover issues and information they otherwise would not have found. Beyond finding the best candidates or complying with the law, respondents cite the primary reasons for background checks as: protecting clients/customers (45 percent) and enhancing workplace safety (15 percent).

"I'm pleased to see that organizations recognize regular and accurate screening as a necessity, not an option," said Clare Hart, Chief Executive Officer of Sterling. "Today's business environment is shifting, and the on-demand economy is growing. Platform-based businesses predicated on interactions between people are becoming increasingly more common, and the safety of both parties—the service provider and the consumer—is essential for their efficient and safe operation." FULL RELEASE