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Companies Losing Candidates From Poor Background Checks


August 11, 2017 – Background checks are designed to validate candidate resumes and protect employers from negligent hiring risks, but employers should make sure they are not losing candidates because of a poor background-check experience.

According to a recent CareerBuilder survey, more than a third of employers (38 percent) have seen candidates turn down a job because they had a negative experience with their background check. Yet, fewer than half of the HR managers who conduct background checks (44 percent) have tested their background – check experience themselves.

When employers do road test their process, they find a less-than-ideal candidate experience, with around one in six (14 percent) rating their experience as fair or poor.

The national survey, conducted online by Harris Poll on behalf of CareerBuilder, included representative samples of 2,369 full-time employers, including 221 HR managers, and 3,462 full-time U.S. workers across industries and company sizes in the private sector. FULL RELEASE