HR pros lack confidence in skills assessments, SHRM/Mercer study says

Dive Brief:

  • HR professionals don't have much confidence in their organizations' ability to assess entry-level candidates' skills, according to a new report from Mercer and the Society for Human Resource Management (SHRM). Entry-Level Applicant Job Skills Survey reports that only one-fifth of the more than 520 survey respondents trusted assessment methods.

  • The survey also found that less than half of employers use selection tests for entry-level hiring (42%), which is described as one of the most accurate indicators of performance, and few test for personality (13%) and cognitive ability (10%). Instead, most rely on resumes and interviews.

  • The researchers concluded that skills assessment could benefit from advanced technologies, using such tools as high-fidelity simulations, gamification and machine learning algorithms for all job levels.

Dive Insight:

A trusted screening process is critical in hiring. Screening "misfires" can create barriers for applicants who appear unqualified but could be a good fit for the job. For example, a Rockefeller Foundation and Edelman Intelligence report shows that 70% of hiring managers screen applicants for bachelor degrees and pass over those without degrees who would otherwise qualify for the job. FULL ARTICLE